Where people managers struggle with Reflektive
As a configuration-heavy performance management solution, Reflektive gives people teams a variety of options to measure performance, but not the flexibility to design on their own. Over time, this detracts from the north star of empowering teams to reach their highest levels.
Reflektive’s configuration-heavy nature has also been found to translate into a “clunky and confusing” user experience. This causes teams to end up spending significant time working with customer success reps to figure out the best way forward.
Further, some people managers disagree with the platform’s approach to performance management. Effective management isn’t simply about avoiding bad managers. It’s about building great, engaged teams that are inspired to prove themselves and accomplish more every day.
Complicating things further, Reflektive was acquired by the Learning Technologies Group in January 2021. As a result, the future home of the platform is unclear, and organizations that place a high value on people management are looking for solutions with less procurement risk.