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Employee Net Promoter Score (eNPS) software measures employee loyalty and satisfaction by asking employees how likely they are to recommend their workplace to others. This metric helps organizations gauge overall employee sentiment and identify areas for improvement.

Measuring eNPS provides a leading indicator of employee outcomes such as productivity and retention. It helps HR teams uncover actionable insights to enhance the employee experience and address potential issues proactively.

Lattice calculates eNPS by subtracting the percentage of detractors from the percentage of promoters. The result is a score ranging from -100 to +100, providing a clear measure of employee sentiment.

Lattice makes it easy to collect and analyze eNPS responses. Lattice automates survey distribution, provides real-time analytics, and allows HR teams to filter results by demographics or teams to identify trends and engagement gaps​​.

Tracking eNPS gives organizations a clear view of employee satisfaction and engagement levels. It helps HR teams pinpoint issues, improve retention, and build a stronger organizational culture by addressing employee concerns proactively.

Yes, Lattice allows organizations to monitor eNPS trends over time, enabling them to assess the impact of initiatives and make informed decisions to improve employee engagement.

Yes, Lattice allows organizations to add custom follow-up questions or tailor surveys to specific needs. This helps gather deeper insights into employee sentiment and engagement drivers​​.

eNPS surveys are often conducted quarterly or semi-annually to track trends over time. However, Lattice’s flexibility allows organizations to adjust the frequency based on their specific engagement strategies​​.

Yes, Lattice ensures anonymity in eNPS surveys to encourage honest and candid feedback from employees. This fosters trust and helps HR teams collect more reliable data​​.

HR teams, managers, and company leadership benefit from the actionable insights provided by eNPS scores. It allows organizations to understand employee sentiment and take targeted actions to improve retention and satisfaction​​.

Lattice provides detailed reporting, trend analysis, and benchmarks to help organizations make informed decisions. By connecting eNPS results with other engagement and performance data, Lattice enables HR teams to create targeted strategies for improvement​​.