CUSTOMER EXPERIENCE

Accelerating your people programs  from the start

“We’ve helped 5,000+ organizations to seamlessly build and launch performance, compensation, engagement and development programs. From day one, our team is dedicated to helping you maximize your most important asset: your people.

99%

Overall customer satisfaction rating on G2

Ease of use 95%

Ease of setup 94%

Meets requirements 95%

Quality of support 94%

Ease of doing business with 96%

Ease of Admin 91%

We know how important it is to build an engaged, high-performing culture. That’s why our Customer Experience Team is committed to ensuring your success from the beginning. We help you focus your time and energy on the things that matter most to you, and your unique company goals.”

Gillian Heltai — Chief Customer Officer at Lattice

World-class support, every
step of the way

Lattice offers everything from tactical resources, to change management tips and custom strategy, so your team can make seamless progress on its goals.

Lattice University

Ensure you know how to get the most value out of Lattice. Lattice University provides courses on each part of the platform, so you can maximize the impact of the programs you build with us.

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People Strategy Group

Learn and build with our experts. Our People Strategy Group is on call to help you reimagine your people programs to drive success.

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Change Management Hub

Deploying new people practices is hard. We make it easier with our library of fully customizable resources.

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Stevie® Award winner

Customer Service Department of the Year

From our Customers

Lattice enables people teams to measure impact and drive data-driven progress, and empowers employees to do their best work.

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“ The thing that most impresses me is how responsive the team is. The team is not only open to feedback, you do something with it. It’s so inspiring to see a company that actually acts on client feedback quickly. I know so many of the improvements are connected to your responsiveness to your clients. So thanks for a great product! We love it!

Alli Myatt — Chief Operating Officer at Teaching Trust

“ We love how Lattice is open to customer feedback.  I’ve even met with product teams to offer suggestions. Lattice feels like a partner, listening to our needs and making changes based on real users’ feedback. The tool just keeps getting better and meets our needs more and more.

Jane Von Halle — Senior Manager of Talent Development at  Strive Health

5,000+ Organizations Trust Lattice