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Lattice AI Agent: Meet your new partner in HR

Announcements
May 7, 2025

The future of HR isn’t just faster — it’s smarter, more human, and more impactful. Meet the Lattice AI Agent: your always-on teammate built to answer employee questions. Soon, the Agent will surface real insights and coach managers and employees in real time. The Agent is fully embedded into the Lattice platform, helping teams get more done with less stress.

Customers are already loving it: 

I see the AI Agent as a game-changer for our team. What we couldn’t solve with headcount, we're solving with technology. It’s like we added a full-time HR admin overnight — without actually hiring anyone. Our employees now have a safe, judgment-free way to ask sensitive questions, and we’re able to respond faster while freeing up time to focus on more strategic work. It’s not replacing the human in human resources — it’s enhancing it.

Wilson Kirkpatrick, Director, People Ops at Waterford.org

Save time to focus on what matters.

Today, HR teams spend 57% of their time on manual tasks. The Lattice AI Agent changes that. It automates repetitive HR questions without losing the human touch, giving employees instant, personalized answers to questions, like "How do I update my direct deposit?" or "What's our parental leave policy?" all grounded in your company's policies and systems.

Instead of hunting through HR documents or bouncing between Slack threads, employees get the answers they need, when they need them. HR teams, meanwhile, get hours back to focus on driving performance, shaping culture, and supporting the business’s biggest goals. It’s like adding a new team member overnight without the headcount.

Make smarter decisions with proactive insights.

The AI Agent doesn’t just answer questions. It identifies trends in employee inquiries, helping uncover burnout risks, flag retention concerns, and spot team health patterns before they become problems.

Turn scattered people data into clear, actionable guidance that drives impact — and finally give HR and managers the visibility needed to move from reactive support to proactive strategy.

This AI doesn’t just answer questions — it gives us actionable insights that help us improve our employee experience.”

Lisa Marino, Director of Employee Experience, Red Door Interactive

Extend HR’s impact with an always-on coach.

With the Lattice AI Agent, HR’s reach will extend deeper into the day-to-day moments that matter. Employees will receive tailored career growth recommendations based on their goals and role expectations. Managers can get real-time coaching prompts for one-on-ones, feedback conversations, and leadership development.

The result? Employees feel supported in their growth journeys. Managers show up stronger for their teams. And HR scales its strategic influence, coaching every corner of the business at once.

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The Lattice AI Agent is available now.

Already using Lattice? You’re halfway there. The AI Agent fits directly into your existing HR workflows — no new platforms, no separate implementation. Talent and HRIS customers can activate it today as an Admin in the Lattice AI page under AI Agent to try the Agent for free for a limited time. 

We’re investing heavily in AI to help people teams lead the future of work. Today’s launch is just the first step. Join us at Lattiverse on June 3 to see what’s next for AI, HR, and building a people-powered future.

Ready to see how the Lattice AI Agent can save your HR team time and amplify your impact? Schedule a demo with our team.

Customer trust is our North Star.

The Lattice AI Agent is powered by OpenAI, but your data never leaves your Lattice instance. We're SOC2 Type II certified, and every feature we build follows our AI commitment to elevate humans, protect privacy, and empower better decisions.

Your people are your business

Ensure both are successful with Lattice.

⭐️
4.7
 on G2.com
⭐️
4.5
 on Capterra