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Employee Engagement Overview
The simplest definition of employee engagement is how invested and enthusiastic an employee is in their job, their work, and their company. However, the exact definition of employee engagement can be tricky to pin down, as there are so many factors that contribute to how engaged an employee is. The health of the company’s culture; the employee’s job fit; the amount of work they are given; their ability to grow (or not) within a role; even how their job intersects with their personal life; perhaps in how connected they feel to the company mission -- there’s so much that can influence employee engagement.
The reason why employee engagement is important is because it’s also an indicator of how productive an employee is, how likely they are to stay, and how much they can contribute to the company, culture-wise. One could say a company’s bottom line is the main reason why employee engagement is so important. There are several drivers of employee engagement, such as recognition, training, a clear sense of the company’s goals, training and development, management style, performance management, etc. An employee engagement survey measures these feelings across departments and teams within a company, giving the company information on how to improve employee engagement. Improving employee engagement often requires taking such results and assessing them with a people operations team and leadership. They can then decide what sort of employee engagement activities can be done to alleviate disengaged employees, or even figure out what they’re doing right, in order to keep engaged employees engaged at the company.