Build a culture of high performance
Join 250+ retail and e-commerce companies using Lattice to build engaged, high-performing teams.
One tool to unlock
your team’s full potential
Getting more from your team requires more than old school software or spreadsheets.
Lattice delivers modern, ready-to-use people tools and strategy simple enough to deploy today, but powerful enough to guide your team through the AI revolution of tomorrow.
Run high-impact performance reviews
Lattice centralizes everything in one place — highlighting peer feedback, performance metrics, and more so you can easily celebrate accomplishments and identify improvement areas.
Build a data-driven people strategy
Lattice centralizes demographic, performance, engagement, and employee growth data in one place so you can identify high or low performers, track trends across your workforce, and more.
Accelerate employee growth and development
Make job expectations crystal clear, turn managers into career coaches, and encourage impactful employee growth — all with our integrated employee development solution.
Trusted by top performers
Lattice is better than its competitors. It feels like it was made for us. Everything is rooted in building a high-performance culture and raising the bar year-on-year
Lattice listens to us, a lot. And then our suggestions either end up on the roadmap, or they’re taken very seriously as something that will be worked on. It’s not a stale platform, which is really nice.
We wanted to create the most efficient and effective system for growth and feedback. Lattice helps us remove unnecessary feedback burdens while making sure managers engage in meaningful conversations that drive impact.
We’ve come a long way, and Lattice made that possible. Not by changing who we are, but by helping us do what we already value, better.
What I liked about Lattice was that the goal-setting was just really, really good, and easy for our managers to do.
Having Lattice integrate with Workday gave us the best of both worlds. Workday as our system of record, and Lattice as the tool that powers performance, goals, and manager effectiveness.
I underestimated just how valuable our investment in Lattice would prove to be...as a small business we’ve set a gold standard for what individual and collective people success looks like.
This wasn’t just a system switch, it was a shift in how the business operates and grows through its people.
Switching to Lattice is as easy as 1-2-3
1
Get a dedicated onboarding manager
With Lattice you're never in it alone. Our specialist onboarding team will design a custom configuration as unique as your organization and culture.
2
Make data transfer seamless
Get a head start on getting started. Our tools and teams sync your current employee records over to Lattice.
3
Lead with a range of award-winning support
Access always-on expert support and best-practice guidance, hundreds of online resources, and training for every product and every learner via Lattice University.
Frequently Asked Questions
How does Lattice support performance management in retail and e-commerce companies?
Lattice centralizes performance reviews by consolidating peer feedback, performance metrics, and other relevant data into a single platform. This comprehensive approach enables managers to celebrate employee achievements and identify areas for improvement effectively.
How does Lattice help managers recognize and reward retail employees?
Lattice provides tools for public praise and real-time feedback, enabling managers to recognize great work and celebrate team achievements. This fosters a culture of recognition, boosts morale, and motivates employees to perform their best.
How does Lattice improve employee engagement for retail teams?
Lattice offers tools like pulse surveys, eNPS tracking, and public praise to gather feedback and recognize achievements. These features help managers understand employee sentiment and take actions that improve engagement and morale across teams and stores.
Why is Lattice a great fit for retail businesses?
Lattice is built to handle the fast-paced, high-turnover nature of retail. The platform streamlines people-management workflows through performance reviews, feedback, surveys, and goal alignment, while its engagement and recognition tools help create a motivated and loyal workforce, even in decentralized environments.
Can Lattice help retail businesses reduce turnover?
Yes, Lattice helps retail businesses identify and address key drivers of employee dissatisfaction through engagement surveys and feedback tools. The platform also strengthens the manager and employee relationship by supporting clearer expectations, continuous conversations, and recognition, which all contribute to better retention for frontline staff.
How does Lattice support communication across retail locations?
Lattice integrates with tools like Slack and Teams, making it easier for store managers and corporate teams to share updates and recognize employee contributions. The platform gives teams a single place to stay connected, access important information, and keep conversations moving smoothly across locations.
Can Lattice scale with growing retail businesses?
Absolutely. Lattice is designed to grow alongside retail businesses, supporting expanding workforces, new store locations, and seasonal hiring. Its flexible tools for performance, engagement, and manager–employee communication ensure that scaling operations and optimizing performance is smooth and efficient as teams and locations grow.
Your people are your business
Ensure both are successful with Lattice.