How LTSE Automated Its 75-Step Onboarding Process (and More)

The Long-Term Stock Exchange (LTSE), a visionary securities exchange company, is on a mission to transform capital markets and pave the way for a brighter future by championing long-term growth. And this mission translates to the way the company engages and manages employees. LTSE knows that achieving lasting impact starts from within; it exemplifies purpose-driven growth and the importance of a strong internal culture.

Yet, despite this forward-thinking approach, LTSE found that existing HR processes and systems couldn’t deliver the level of insight and flexibility necessary to keep pace with their ambitious business goals. Spreadsheets, disjointed tools, and outdated legacy systems created more friction than value, prompting the company to seek a modern HRIS that would create more visibility and time for their HR teams.

Lattice listened to our needs and brought together one of the most impressive product and implementation teams I’ve ever worked with.

As existing users of Lattice Performance and Engagement tools, the LTSE people team jumped at the opportunity to be among the first to implement Lattice HRIS and elevate their people operations even further.

“Given the level of customer care we’ve experienced with Lattice and their track record of acting on feedback, we had complete trust that Lattice would build a truly innovative HRIS,” explains Amanda Heironimus, people partner at LTSE. “Being involved in the design process was also incredibly compelling. Lattice listened to our needs and brought together one of the most impressive product and implementation teams I’ve ever worked with.”

By implementing Lattice HRIS, LTSE brought all of its HR and people data into one platform, unlocking powerful insights and evolving their employee experience. But most importantly, Lattice HRIS gave Amanda and her peers the freedom to tackle their most impactful, human work. That means less time chasing down forms or splicing together data — and more time engaging with new hires, implementing engagement action plans, and training new managers to be their very best.

Reimagining the New Hire Experience

First impressions count — which is why LTSE always prioritizes having an exceptional new hire experience. But while the company’s onboarding process was thoughtfully designed, it was also elaborate and difficult to manage. For one, it involved multiple systems and spreadsheets and was time-intensive for everyone behind the scenes. Worse yet, it was distracting Amanda and the rest of the people team from spending face-to-face time with new hires via the company’s popular training program, “LTSE School Sessions.”

Simply, new hires were having a best-in-class experience, but LTSE’s people team wasn’t. Administering the company’s 75-step onboarding process was becoming a slog and started to hold them back.

Lattice HRIS brought those disparate experiences into balance. After switching to Lattice HRIS, LTSE fully automated its onboarding process, bringing sizable benefits not just to the people team, but to new hires as well. 

• For the people team: Automation saves valuable time and streamlines processes, allowing the team to shift focus toward “providing the best quality experience for the new joiners who are coming to LTSE,” says Andy Rindlisbach, LTSE’s people and operations specialist.
  
  
• For new hires: They now spend less time on paperwork and more time immersing themselves in the company, building connections, and preparing for their new roles.

Goodbye, 75-plus step manual processes. 👋 Together, LTSE and Lattice have turned onboarding into a smooth, efficient process for new hires and the people team.

A Single Source of Truth for All Things People

With a comprehensive view of the employee journey, the LTSE people team can more easily discover powerful workforce insights, identify improvement opportunities, and take meaningful action to build a thriving workplace. 

“Lattice already offers the tools we need to support performance, engagement, growth, and development at LTSE. The addition of the HRIS is a power-up for all those features, enabling us to create a fully interconnected people experience, measure the outcomes of our efforts, and make decisions using truly meaningful people data,” says Amanda.

Since adopting Lattice HRIS, the team has experienced:

• Better organizational alignment across teams
• Streamlined employee communication
• Greater efficiency with automated workflows and processes
• Enhanced reporting capabilities for greater accuracy and insights
• Empowered data-driven decision-making

Rindlisbach adds, “Lattice HRIS has significantly impacted our team by streamlining processes and simplifying communication around recognition, goals, one-on-ones, and performance reviews. Plus, by housing all employee information in one place, we've fostered a sense of company unity and drastically improved the quality and efficiency of our reporting.”

DEIB Reporting That Levels the Playing Field

LTSE is committed to building an inclusive and equitable workplace where every employee has the opportunity to thrive. Lattice HRIS has helped the company more readily analyze employee data across factors like ethnicity, age, tenure, and gender. In turn, LTSE has been able to assess relative engagement, performance, and upward mobility of their employees, bolstering their ability to create a thriving workplace and to identify effective employee programs.  

“Having our people data in the same platform as our engagement surveys and performance cultivation tools allows us to more easily measure whether our processes and ways of working are creating equitable, high-caliber employee experiences and growth opportunities for every single member of our team,” says Amanda.

By harnessing the full potential of Lattice’s unified HRIS platform, LTSE is not only enhancing the employee experience but also shaping a workplace that’s inclusive, diverse, and fair for all.

Unified Experience for HR, Managers, and Employees

One of the HR team's guiding principles is to focus more on people work, not paperwork. Lattice HRIS brought this philosophy to life by automating routine processes, reducing administrative burden, and empowering employees to dedicate their time to impactful, high-value work.

“Lattice HRIS has had a significant impact on how we support our team from a people standpoint,” says Andy. “It’s empowered us to support our team in a light-touch way so that our people can focus on what they're best at, while technology handles the rest.”

With Lattice, we’ve built a platform that supports great leadership and allows us to be exceptional at all things people.

With Lattice, employees have a single, user-friendly platform for all their HR needs, eliminating the hassle of remembering multiple logins and learning different tools. This streamlined approach not only drives higher platform adoption but also supports LTSE in cultivating a high-performing, growth-focused culture.

“Our people team drives LTSE's commitment to building a culture that attracts and retains the best talent, enables the business to meet its goals, and actualizes its mission. With Lattice, we’ve built a platform that supports great leadership and allows us to be exceptional at all things people,” says Amanda.

Key Takeaways

• Lattice HRIS automated LTSE’s 75+ step onboarding process, building a better experience for new hires and freeing up the people team’s valuable time. 
• Centralized people data helps LTSE measure and build equitable employee experiences, ensuring every team member has equal opportunities for success.
• Lattice HRIS aligns employee data with engagement, growth, and performance insights, empowering LTSE to make data-driven workplace decisions.
• Lattice simplifies HR tasks and processes so employees can focus on their work and drive impact.