Code of Conduct Policy Template

A code of conduct policy is a set of guidelines and principles created by human resources teams that outline the expected behavior and standards of business conduct for employees within a company. It serves as a framework to ensure a positive, inclusive, and ethical workplace culture. This policy can help HR teams foster a shared understanding of expectations and fostering a work environment built on respect, integrity, and professionalism.

Published
February 15, 2024
Reading time
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 minutes
Author
Halah Flynn
Senior Content Marketing Manager
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What a Code of Conduct Policy Should Include

A comprehensive Code of Conduct Policy should include the following key components:

  • Introduction: A brief message from the company expressing commitment to uphold company values in accordance with the policy.
  • Ethics and Compliance: Guidelines on compliance with laws and ethical behavior.
  • Professionalism: Expectations for professional conduct in the workplace, including appearance and communication.
  • Respect: Standards for respect and the prevention of discriminatory behavior or harassment.
  • Property Use: Protocols for the protection and appropriate use of company assets.
  • Disciplinary Actions: Clear procedures for addressing violations of the code of conduct.

What is a Code of Conduct Policy? 

A Code of Conduct Policy is a set of guidelines and principles created by human resources teams that outline the expected behavior and standards of business conduct for employees within a company. It serves as a framework to ensure a positive, inclusive, and ethical workplace culture. This policy is essential for promoting a shared understanding of expectations and fostering a work environment built on respect, integrity, and professionalism.

Why You Need a Code of Conduct Policy

A formal Code of Conduct Policy is necessary for HR teams to standardize and formalize the expectations of the entire company, including the following: 

  • Establish clear expectations: Clearly define the expectations for behavior, ethics, and professionalism within the workplace.
  • Promote a positive workplace culture: Cultivate a workplace environment supports the company values of diversity, inclusion, and respect.
  • Mitigate risks: Minimize legal and reputational risks by outlining guidelines for compliance with laws and ethical standards.
  • Provide a basis for disciplinary actions: Establish a fair and consistent framework for addressing violations of the code of conduct.

Code of Conduct vs. Code of Ethics

A Code of Conduct focuses on defining and regulating behavior within the organization, a Code of Ethics emphasizes the underlying principles, business ethics, and moral values that should guide ethical decision-making in various situations, both within and outside the organization. Many organizations choose to have both a Code of Conduct and a Code of Ethics to provide comprehensive guidance on behavior and values.

Code of Conduct: 

  • Focus on Behavior: Defines acceptable and unacceptable behavior within a specific organization. It outlines the expected business conduct and standards of behavior for employees, guiding their actions in the workplace.
  • Compliance and Rules: Includes specific rules and guidelines related to legal compliance, workplace behavior, interactions with colleagues and clients, use of company resources, management of confidential information, and other practical aspects of conduct.
  • Enforceable Policies: Outlines disciplinary actions in the case of a code violation related to day-to-day operations and rules within the organization.
  • Internal Orientation: Addresses employee behavior and internal practices within the organization.

Code of Ethics: 

  • Focus on Values: Emphasizes the moral and ethical set of principles that should underpin behavior.
  • Philosophical Guidance: Provides a philosophical framework that helps individuals make ethical decisions in a variety of situations. It may include principles such as honesty, integrity, transparency, and respect.
  • Broader Scope: Extends beyond the organization's immediate operations to address the impact of its actions on stakeholders, the community, and society at large.
  • External Orientation: Guides the organization and its members on ethical conduct in their external practices and interactions with the broader community, customers, business partners, suppliers, and other stakeholders.

Workplace Code of Conduct Policy Template

Disclaimer: This sample policy is for informational purposes only and does not constitute legal advice. It is a generic template that may not suit your specific circumstances, and should therefore be customized to fit your company’s specific needs, culture, and policies. When adopting or revising code of conduct examples, consult legal counsel to ensure compliance with all applicable laws and regulations.

1. Our Commitment 

At [Company Name], we are committed to fostering a workplace environment that upholds our core values of integrity, respect, and professionalism. This Code of Conduct Policy outlines the principles and expectations that guide our interactions, ensuring a positive and inclusive workplace culture. It is available to all employees and business partners in our employee handbook.

2. Ethics and Compliance

Employees are expected to comply with all applicable laws and regulations. Unethical behavior, including fraud, dishonesty, and conflicts of interest, will not be tolerated. In fostering an environment of integrity and lawful conduct, we place great importance on compliance with local, national, and international laws and regulations. 

  • Legal Adherence: Employees must comply with all applicable laws and regulations.
  • Zero Tolerance for Unethical Behavior: Fraud, dishonesty, and conflicts of interest will not be tolerated.
  • Commitment to Ethical Business Practices: We view compliance with legal standards as fundamental to our commitment to ethical business practices.

3. Professionalism

Maintain a high standard of professionalism in all workplace interactions, including communication, dress code, and demeanor. Uphold the company's image and reputation through exemplary conduct.

Our emphasis on professional conduct goes beyond the routine execution of job responsibilities; it is a commitment to embodying the values and principles that define our organizational culture. Professionalism in communication, appearance, and behavior is integral to creating a positive and respectful workplace.

  • High Standard in Workplace Interactions: Maintain professionalism in communication, dress code, and demeanor.
  • Uphold Company Image: Exemplary conduct contributes to the company's reputation and image, and extends to punctuality in business meetings and professionalism with business partners.
  • Embodiment of Organizational Values: Professionalism extends beyond job responsibilities to embody our organizational values, such as in one’s online presence in social media when posting in association with the company.

By upholding the company's image and reputation through exemplary conduct, employees contribute not only to their personal growth but also to the collective success of the organization. Professionalism is a reflection of our dedication to excellence and a key driver in building strong, lasting relationships with both colleagues and clients.

4. Respect

We are committed to creating a workplace free from discrimination, harassment, and disrespectful behavior. Treat all colleagues, clients, and stakeholders with respect, in accordance with the following:

  • Commitment to Inclusivity: Creating a workplace free from discrimination and harassment is our commitment.
  • Treat Everyone with Dignity: Colleagues, clients, and stakeholders are to be treated with dignity and fairness.
  • Dedication to Cultural Harmony: Respect goes beyond compliance, fostering a culture where everyone feels valued and included.

In our pursuit of a diverse, inclusive, and welcoming workplace, our commitment to respect is non-negotiable. We recognize that fostering an environment free from discrimination and sexual harassment requires proactive measures to ensure the dignity and fairness of all individuals. By treating colleagues, clients, and stakeholders with respect, we not only create a harmonious workplace but also strengthen the bonds that drive collaboration and innovation. This commitment extends beyond mere compliance with policies; it is a genuine dedication to creating a culture where everyone feels valued, heard, and included.

5. Property Use

Employees are responsible for the proper use and protection of company assets or intellectual property, including equipment, information, and facilities. Unauthorized use, theft, or damage will result in disciplinary action.

  • Responsible Resource Use: Employees are responsible for proper use and protection of company property.
  • Prevention of Unauthorized Use: Unauthorized use, theft, or damage will result in disciplinary action.
  • Importance of Confidentiality: Safeguarding sensitive information is crucial to the responsible use of company resources.

The responsible use and safeguarding of company resources are crucial to the efficient functioning and success of our organization. Employees are entrusted with the proper use of company property, including equipment, information, and facilities. This extends to ensuring the confidentiality and security of sensitive information. Recognizing the importance of these assets, any unauthorized use, theft, or damage is not only a breach of trust but also compromises the efficiency and integrity of our operations. Disciplinary measures are in place to emphasize the significance of this responsibility and to maintain a workplace where all resources are treated with the utmost care.

6. Disciplinary Actions

Violations of the company’s Code of Conduct will be subject to disciplinary actions, which may include verbal warnings, written warnings, suspension, or termination, depending on the severity and recurrence of the offense.

  • Systematic Enforcement: Violations of the Code of Conduct will result in disciplinary actions.
  • Severity-Driven Approach: Disciplinary measures may include verbal or written warnings, suspension, or termination.
  • Opportunity for Corrective Action: The severity and recurrence of the offense are considered, providing opportunities for corrective action and growth.

The enforcement of our Code of Conduct is a critical component of maintaining a workplace aligned with our values. Disciplinary actions are not punitive measures but a means to address violations systematically, ensuring fair and consistent treatment. The severity and recurrence of an offense are taken into account, with the goal of providing employees an opportunity for corrective action and growth. This framework allows us to uphold the standards outlined in our Code of Conduct and sustain an environment where individuals can thrive, learn, and contribute positively to the success of [Company Name].

By adhering to this Code of Conduct, we contribute to a positive work environment where everyone can thrive and contribute to the success of [Company Name].

Frequently asked questions

What happens if I witness a violation of the Code of Conduct?

Report any observed violations to your supervisor, HR, or use our designated reporting channels. Your report will be treated confidentially, and appropriate action will be taken.

Are there specific guidelines for professional dress code?

While specific guidelines may vary by department, employees are expected to dress in a manner that reflects professionalism and aligns with our company culture.

How are disciplinary actions determined?

Disciplinary actions are based on the severity and frequency of the violation. The company follows a progressive discipline approach, considering factors such as intent and impact.

What resources are available for preventing harassment in the workplace?

We provide regular training on preventing harassment and discrimination. Additionally, a designated HR representative is available for confidential discussions and assistance.

Can I use company property for personal use?

Company property is intended for business purposes. Limited personal use may be acceptable, but it should not interfere with work duties or violate any policies.

How often will the Code of Conduct be reviewed and updated?

The Code of Conduct will be reviewed annually and updated as needed to reflect changes in laws, regulations, or company policies.

What should I do if I have questions about ethical dilemmas?

Consult with your supervisor or contact HR for guidance on ethical concerns. We encourage open communication to address and resolve ethical dilemmas.

Is retaliation against whistleblowers prohibited?

Absolutely. Retaliation against employees reporting violations in good faith is strictly prohibited and will be treated as a serious offense. Anyone who chooses to speak up about violations are entitled to employee rights that prohibit retaliation.

How are confidentiality and privacy maintained during investigations?

Confidentiality is maintained to the extent possible during investigations. Information is disclosed on a need-to-know basis to protect the privacy of all parties involved.

Can I appeal a disciplinary decision?

Employees have the right to appeal disciplinary decisions. The appeal process will be communicated to the employee at the time of the disciplinary action.