When you get down to what really matters in a business, few metrics are more important than employee engagement. If employees are engaged, they care more about the business, work harder, and provide better internal and external customer experience. Organizations with high levels of employee engagement have been shown to be more profitable and successful.
Yet, despite how important engagement is to company culture — and the bottom line — too many organizations aren’t continuously measuring it. But, they’re likely relying on once-a-year evaluations or surveys make it difficult to get a full picture of engagement, much less take actions to improve it.
In this ebook, we offer a smarter, easier approach to measuring employee engagement, along with tried-and-true best practices HR can use to capture better feedback from employees. We’ll also show you have to use it to make ongoing improvements that lift morale, productivity, and performance.