The AI agent built for HR teams

Lattice AI Agent is built directly into the performance management workflow, so managers and HR teams get AI assistance where the work actually happens. It can summarize performance reviews so managers spend less time synthesizing feedback and more time acting on it, suggest talking points for 1:1s based on recent activity, generate first drafts of review packets, and surface coaching prompts to help managers give more consistent, meaningful feedback. Lattice AI Agent is included standard with all Lattice subscriptions.

The Lattice AI Agent is your always-on teammate. It instantly answers HR and workplace questions, automates routine tasks, and delivers personalized coaching that helps every employee and manager grow. Instead of digging through documents, dashboards, or systems, your people can simply ask a question and get an accurate, contextual answer grounded in your company’s policies and data. The result: employees get the clarity they need, managers lead with confidence, and HR can focus on the strategic work that moves the business forward.

An AI agent for HR goes beyond a chatbot: it can take action, not just respond to questions. An HR AI agent analyzes your people data, surfaces insights, coaches employees and managers, drafts feedback, and answers policy questions, all grounded in your specific company context. Lattice AI Agent does all of this inside the platform where your people already do their work.

Lattice's AI-powered platform transforms HR teams into strategic leaders by providing tools that enhance performance management, employee engagement, and people analytics. Lattice uses AI to synthesize survey results & feedback, empower employees to write higher-quality performance reviews in less time, summarize review packets for unbiased and informed calibration sessions, accelerate development with recommended growth areas, and deliver higher quality feedback.

HR teams get back hours every week because the Agent handles the repetitive questions — benefits, PTO, payroll, policies, career paths — that normally bog teams down. It also centralizes patterns in employee questions so HR can spot trends, refine policies, and proactively address concerns before they snowball. This shifts HR from reactive triage to proactive strategy.

Most chatbots answer questions. AI agents take action. The Lattice AI Agent knows your team: grounded in your performance data, feedback history, goals, and policies, every answer and every insight is specific to your people. It can summarize an employee's feedback, surface coaching themes, identify risks, and suggest action plans for engagement. That level of specificity is only possible because Lattice's talent data runs deeper than any standalone AI tool.

Managers get a co-pilot for the hardest parts of their job — feedback, prioritization, coaching, and staying ahead of risks. In conversing with the Agent, managers can quickly understand when someone may be struggling, highlights feedback gaps, warns when a goal is drifting, and suggests ways to re-engage an employee all without leaving the Lattice homepage. It also provides real-time coaching during 1:1s and helps managers prepare for tough conversations.

Immediately. As soon as you activate the Agent for your organization, employees can start taking advantage of the interconnectedness of your Lattice Talent data to receive coaching and insights for performance. Because it’s contextual and grounded in your company’s data, the Agent becomes useful on day one. You can also choose to upload your handbook, policies, and docs to give the Agent even more context. Many customers see reduced HR ticket volume and faster manager decision-making in the first week.