Lattice's Subprocessor List

10Pines

• Services provided: Software Development Services
• Security and privacy information: 10Pines Privacy and Security Policy‍
• Location: Argentina

Atlassian

• Services provided: Customer Support (Loom)
• Security and privacy information: Atlassian Trust Center
• Location: United States

Amazon Web Services

• Services provided: Hosting & data storage
• Security and privacy information: AWS Security and Compliance
• Location: United States, European Union

Courier

• Services provided: Messaging
• Security and privacy information: Courier Trust Center
• Location: United States

Cloudflare, Inc.

• Services provided: Content delivery network, web application firewall, and DDoS protection
• Security and privacy information: Cloudflare Trust Hub
• Location: United States

Datadog

• Services provided: Application monitoring and infrastructure status monitoring
• Security and privacy information: DataDog Security and Compliance
• Location: United States

DocRaptor

• Services provided: Data conversion
• Security and privacy information: DocRaptor Security and Privacy
• Location: United States

Fivetran

• Services provided: Data integration
• Security and privacy information: Fivetran Trust Center
• Location: United States

Gong

• Services provided: Customer support
• Security and privacy information: Gong Trust Center
• Location: United States

Google Cloud Products

• Services provided: Business Operational Processes (Google Workspace); Analytics (Looker)
• Security and privacy information: Google Cloud Trust Center
• Location: United States

Intercom

• Services provided: Customer support
• Security and privacy information: Intercom Trust Center
• Location: United States

Mailgun

• Services provided: Email
• Security and privacy information: MailGun Trust Center
• Location: United States

Marketo (Adobe)

• Services provided: CRM
• Security and privacy information: Adobe Trust Center
• Location: United States

Orca

• Services provided: Cloud security vulnerability management
• Security and privacy information: Orca Trust Center
• Location: United States

Pendo

• Services provided: Customer Onboarding (Orchestrate)
• Security and privacy information: Pendo Trust Center
• Location: United States

Qualtrics

• Services provided: Customer experience management
• Security and privacy information: Qualtrics Data Protection and Privacy
• Location: United States

Salesforce Inc. - SFDC Group

• Services provided: CRM platform (Salesforce); Messaging integration (Slack)
• Security and privacy information: Salesforce Trust
• Location: United States

Sentry

• Services provided: Logging
• Security and privacy information: Sentry Trust Center
• Location: United States

Splunk

• Services provided: Security logging and monitoring
• Security and privacy information: Splunk Compliance Center
• Location: United States

Twilio Segment

• Services provided: Analytics
• Security and privacy information: Segment Trust Center
• Location: United States

Zendesk

• Services provided: Customer support
• Security and privacy information: Zendesk Trust Center
• Location: United States

Zoom

• Services provided: Customer support
• Security and privacy information: Zoom Trust Center
• Location: United States

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Optional Subprocessors

Applicable only to specific features within Lattice that customers have opted-in to use:

Langsmith

• Services provided: Monitoring and optimization for Lattice AI features
• Security and privacy information: Langsmith Security Policy
• Location: United States

Merge

• Services provided: Data integration service for certain Lattice AI features
• Security and privacy information: Merge Security and Privacy
• Location: United States, European Union

OpenAI

• Services provided: AI models in support of Lattice’s AI-powered features
• Security and privacy information: OpenAI Security and Privacy
• Location: United States

OneSchema

• Services provided: Data import service for HRIS
• Security and privacy information: OneSchema Security and Compliance
• Location: United States