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Lattice's Subprocessor List

Last updated: 

October 3, 2025

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Table of contents

10Pines

Atlassian

  • Services provided: Customer Support (Loom)
  • Security and privacy information: Atlassian Trust Center
  • Location: United States

Amazon Web Services

  • Services provided: Hosting & data storage
  • Security and privacy information: AWS Security and Compliance
  • Location: United States, European Union

Courier

  • Services provided: Messaging
  • Security and privacy information: Courier Trust Center
  • Location: United States

Cloudflare, Inc.

  • Services provided: Content delivery network, web application firewall, and DDoS protection
  • Security and privacy information: Cloudflare Trust Hub
  • Location: United States

Datadog

  • Services provided: Application monitoring and infrastructure status monitoring
  • Security and privacy information: DataDog Security and Compliance
  • Location: United States

DocRaptor

Fivetran

  • Services provided: Data integration
  • Security and privacy information: Fivetran Trust Center
  • Location: United States

Gong

  • Services provided: Customer support
  • Security and privacy information: Gong Trust Center
  • Location: United States

Google Cloud Products

  • Services provided: Business Operational Processes (Google Workspace); Analytics (Looker)
  • Security and privacy information: Google Cloud Trust Center
  • Location: United States

Intercom

  • Services provided: Customer support
  • Security and privacy information: Intercom Trust Center
  • Location: United States

Langsmith

  • Services provided: Monitoring and optimization for Lattice AI features
  • Security and privacy information: Langsmith Security Policy
  • Location: United States

Mailgun

  • Services provided: Email
  • Security and privacy information: MailGun Trust Center
  • Location: United States

Marketo (Adobe)

  • Services provided: CRM
  • Security and privacy information: Adobe Trust Center
  • Location: United States

Orca

  • Services provided: Cloud security vulnerability management
  • Security and privacy information: Orca Trust Center
  • Location: United States

Pendo

  • Services provided: Customer Onboarding (Orchestrate)
  • Security and privacy information: Pendo Trust Center
  • Location: United States

Qualtrics

Salesforce Inc. - SFDC Group

  • Services provided: CRM platform (Salesforce); Messaging integration (Slack)
  • Security and privacy information: Salesforce Trust
  • Location: United States

Sentry

  • Services provided: Logging
  • Security and privacy information: Sentry Trust Center
  • Location: United States

Splunk

  • Services provided: Security logging and monitoring
  • Security and privacy information: Splunk Compliance Center
  • Location: United States

Twilio Segment

  • Services provided: Analytics
  • Security and privacy information: Segment Trust Center
  • Location: United States

Zendesk

  • Services provided: Customer support
  • Security and privacy information: Zendesk Trust Center
  • Location: United States

Zoom

  • Services provided: Customer support
  • Security and privacy information: Zoom Trust Center
  • Location: United States

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Optional Subprocessors

Applicable only to specific features within Lattice that customers have opted-in to use:

Merge

  • Services provided: Data integration service for certain Lattice AI features
  • Security and privacy information: Merge Security and Privacy
  • Location: United States, European Union

OpenAI

  • Services provided: AI models in support of Lattice’s AI-powered features
  • Security and privacy information: OpenAI Security and Privacy
  • Location: United States

OneSchema