At Lattice, we view accessibility not just as a compliance requirement, but as a fundamental aspect of good design and an opportunity to enhance usability for everyone. Our goal is to deliver products that are intuitively usable for all individuals. This plan outlines our approach to ensuring accessibility is a core component of the solutions we provide.
How we embed accessibility
Our team integrates accessibility considerations in our feature design process. We aspire to provide clear navigation, intuitive user interfaces, legible fonts, sufficient color contrast, full keyboard operability, and compatibility with assistive technologies. We do this by referencing industry-standard Web Content Accessibility Guidelines. Today, Lattice is partially compliant with WCAG 2.2 standards. Looking to the future, we are excited to share updates as we implement accessibility improvements.
Understanding your needs
We prioritize accessibility feedback alongside all feedback during our development planning cycles. This ensures we're addressing our customers' highest priority needs. We welcome your feature requests or bug reports related to accessibility and any other aspect of the Lattice product.
Through our planning, design, development, and testing processes, and by incorporating feedback from customers like you, we aim to deliver a solution that's highly functional and genuinely accessible to the widest possible audience.
Vendor | Services provided to Lattice | Security and privacy information | Location |
---|---|---|---|
10Pines | Software Development Services | 10Pines Privacy and Security Policy | Argentina |
Atlassian | Customer Support (Loom) | Atlassian Trust Center | United States |
Amazon Web Services | Hosting & data storage | AWS Security and Compliance | United States |
Courier | Messaging | Courier Trust Center | United States |
Cloudflare, Inc. | Content delivery network, web application firewall, and DDoS protection | Cloudflare Trust Hub | United States |
DataDog | Application monitoring and infrastructure status monitoring | DataDog Security and Compliance | United States |
DocRaptor | Data conversion | DocRaptor Security and Privacy | United States |
Fivetran | Data integration | Fivetran Trust Center | United States |
Gong | Customer support | Gong Trust Center | United States |
Google Cloud Products | Business Operational Processes (Google Workspace); Analytics (Looker) | Google Cloud Trust Center | United States |
MailGun | Email | MailGun Trust Center | United States |
Marketo (Adobe) | CRM | Adobe Trust Center | United States |
Orca | Cloud security vulnerability management | Orca Trust Center | United States |
Pendo | Customer Onboarding (Orchestrate) | Pendo Trust Center | United States |
Qualtrics | Customer experience management | Qualtrics Data Protection and Privacy | United States |
Salesforce Inc. - SFDC Group | CRM platform (Salesforce); Messaging integration (Slack) | Salesforce Trust | United States |
Sentry | Logging | Sentry Trust Center | United States |
Splunk | Security logging and monitoring | Splunk Compliance Center | United States |
Twilio Segment | Analytics | Segment Trust Center | United States |
Zendesk | Customer support | Zendesk Trust Center | United States |
Zoom | Customer support | Zoom Trust Center | United States |
Optional Subprocessors
Applicable only to specific features within Lattice that customers have opted-in to use.
Vendor | Services provided to Lattice | Security and privacy information | Location |
---|---|---|---|
OpenAI | AI models in support of Lattice’s AI-powered features | OpenAI Security and Privacy | United States |
OneSchema | Data import service for HRIS | OneSchema Security and Compliance | United States |