Lattice Frequently Asked Questions

We gathered every FAQ we publish—product, platform, library, integrations, and more—into one hub. Filter by topic, search your question, and skip the scavenger hunt through individual pages.

Products
Type of query
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Am I allowed to criticize the company on my personal social media account?

We encourage open and constructive communication internally. Criticism or negative comments about the company on social media can harm the organization’s reputation and may violate our policy. Please address any concerns through proper internal channels. When posting about the company, you must adhere to social media guidelines based on the social media platforms you’re using.

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Capability
Am I allowed to forward work emails to my personal account to check later?

No. Forwarding work messages to personal email accounts is prohibited unless you’ve received written approval. It creates significant data security risks.

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Library
Am I allowed to install software I use at a previous job?

No. All software must be approved and installed by the IT Team. Submit a request if you believe a tool is necessary for your work.

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Library
Am I responsible for damage to my locker?

Yes. If your locker is damaged due to negligence or misuse, you may be held responsible for repair or replacement costs.

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Library
Are 1:1s, Feedback, and Updates included with my Lattice package?

Yes! 1:1s, Feedback, and Updates – together known as Manager Tools – are included with your purchase of Lattice Performance, OKRs & Goals, and/or Engagement.

Performance
Goals & OKRs
Engagement
Pricing
Are accessibility requests ever denied?

We aim to approve all reasonable accommodation requests. In rare cases where an accommodation causes undue hardship or is not feasible, we’ll work collaboratively to find an alternative solution.

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Library
Are agreements confidential?

Yes. Signed agreements contain sensitive personal and compensation information and must be stored and shared securely.

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Library
Are all employees required to sign an NDA?

Not always. It depends on the employee’s role and their access to sensitive information.

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Capability
Are background checks mandatory for all positions?

Yes, background checks are a standard part of the hiring process for all roles. The scope of the check depends on the open position and may include education, employment, and criminal record verification, as permitted by law.

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Library
Are contractors covered by this policy?

Yes, contractors must adhere to the health and safety guidelines outlined in this policy and are included in the company’s safety program.

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Capability
Are contractors or interns eligible for holiday pay?

Typically, no. However, exceptions may be made based on individual agreements or state laws. Confirm your eligibility with your manager or HR.

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Library
Are delivery drivers considered visitors?

Yes, but they typically remain in public areas. If they need access beyond those spaces, they must be signed in and escorted like any other visitor.

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Library
Are emotional support animals treated the same as service animals?

No. Service animals are protected under the ADA, while emotional support animals are evaluated under our Workplace Pet Policy guidelines.

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Library
Are employee engagement platforms suitable for remote teams?

Absolutely. These platforms help remote teams stay connected by offering features like regular feedback, recognition, and communication channels. These are designed to boost connections and engagement by allowing remote teams to foster shared experiences, no matter where employees are located.

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Library
Are employees allowed more breaks if they smoke?

No. Smoke breaks are not separate from standard rest or lunch breaks. All employees are expected to follow the same break schedule.

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Library
Are employees allowed to promote political campaigns?

No. Political campaigning is a form of solicitation and is prohibited in the workplace, including digital channels.

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Library
Are lactation breaks paid?

If lactation breaks fall within standard paid break periods, they are paid. Additional break time may be unpaid unless otherwise required by law.

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Library
Are Lattice onboarding and exit surveys anonymous?

Lattice provides the option to conduct surveys anonymously, fostering candid and honest feedback from employees during onboarding and offboarding processes​​.

Engagement
Capability
Are LTD benefits taxable?

It depends on who pays the premium. If the company pays, benefits are typically taxable. If the employee pays the premium with after-tax dollars, benefits are generally not taxed.

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Library
Are my Slack messages private?

Slack messages are stored on [Company Name]’s systems and may be accessed by admins if needed for compliance, legal review, or workplace investigations. Treat Slack like any other work platform — with professionalism.

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Library
Are my therapy appointments covered by our health insurance?

Most plans offer some coverage for therapy, counseling, or psychiatry. Check with your benefits provider or HR for plan-specific details.

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Library
Are NDAs (non-disclosure agreements) still necessary if we have this policy?

Yes. NDAs are legally binding documents that reinforce and supplement the confidentiality obligations described in this policy. Most employees and third parties will be required to sign an NDA as part of onboarding or contracting.

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Library
Are non-birth or adoptive parents eligible for the same amount of leave?

Yes. Our policy is intentionally inclusive. All new parents — regardless of gender, role in the family, or path to parenthood — are eligible for full leave benefits.

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Library
Are remote employees covered under this policy?

Yes. Even virtual interactions can be the site of harassment or threatening behavior. Remote employees are encouraged to report any concerns just as on-site employees would.

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Library
Are rewards taxable?

Some monetary or high-value rewards may be considered taxable income and reported as such. Contact HR for clarification on specific incentives.

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Library
Are there additional fees for implementation or change management?

For our performance management software, there are no additional costs for change management or implementation.

Additionally, Lattice offers a wide range of change management support services, like Lattice University and the Lattice Rollout Toolkit.

Performance
Pricing
Are there any limits to the number of referrals I can make?

There are no limits to the number of referrals you can submit. However, bonuses are awarded only for successful referrals.

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Programs
Are there areas where children are never allowed?

Yes. Children are prohibited from high-risk or confidential areas such as labs, manufacturing floors, server rooms, or restricted-access offices.

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Library
Are there consequences for submitting false reports?

Yes, while reporting violations in good faith is encouraged, malicious or intentionally false reports can lead to disciplinary action. [Company Name] values honesty and fairness, and any misuse of the reporting process is taken seriously.

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Library
Are there specific guidelines for using social media?

Yes, employees are expected to act professionally on social media and avoid posting anything that could harm the company’s reputation. Employees should not share confidential information and must distinguish personal views from company statements.

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Library
Are third-party vendors covered by this policy?

Yes. We expect all third parties acting on our behalf to comply with this policy and applicable laws.

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Library
Are wellness reimbursements taxed?

Some may be, depending on your location and the nature of the benefit. HR can provide guidance on how reimbursements are handled.

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Library

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