The Lattice AI Agent Is Now Available to All Customers — at No Additional Cost

When we introduced the Lattice AI Agent this spring, we knew it had the potential to unlock a better, faster way to lead. And we weren’t alone — in just a few months, we’ve seen HR teams, managers, and employees use the Agent to save time, synthesize data, and scale coaching across their organizations.

Now, we’re bringing the Agent out of beta — and making its current capabilities available to all Lattice customers at no additional cost.

We previously shared that the Agent may become a paid feature, but we’ve seen the impact it’s already delivering. And as we continue our mission to make work meaningful, we’re committed to making the Agent accessible to every team to bring People + AI together to succeed.

‍What is the Lattice AI Agent?

The Lattice AI Agent connects data across Lattice products, acting as your always-on teammate — built to help HR scale, managers lead, and employees grow. It answers repetitive HR questions instantly, freeing up hours each week so your team can focus on strategy and culture. 

It doesn’t stop there. The Agent surfaces burnout risks, retention flags, and feedback gaps before they become problems. And it offers timely coaching for employees navigating their growth and for managers learning to lead with clarity. Whether it’s answering questions, prompting action, or guiding tough conversations, the Lattice AI Agent makes every moment at work more thoughtful, effective, and human.

What Can the AI Agent Do Today?

Save time on everyday tasks.

‍Managers and HR teams are already using the Agent to take busywork off their plates. Here are some example prompts from real users:

• Summarize my employee’s feedback, 1:1s, and updates to help me prepare for their performance review.
• Write a draft of my feedback for my employee based on our recent project debrief.
• What is our promotion criteria and when is our next performance review?
• Write a quick summary of [employee name]’s recent performance to use in our team calibration.
• Generate talking points for my 1:1 with [employee name] based on their last update and goals.
• Where can I find our promotion framework for senior ICs?
• Draft a follow-up message after my last 1:1 to confirm next steps.

‍Turn people data into actionable insight.

‍The Agent connects signals across Lattice so teams can act sooner. HR teams and managers are using the agent to uncover trends and identify where action is needed:

• From my team’s last engagement survey responses, where do I need to focus my efforts?
• Are there any signals in my team’s 1:1 notes or feedback that suggest someone might be burning out?
• What trends should I be aware of in [employee name]’s feedback and sentiment over the last quarter?
• Which of my direct reports haven’t received feedback recently?
• Show me recognition trends across my team over the last 60 days.
• Are there any teams with low eNPS and low manager scores I should be watching?
• What were the top engagement themes from our last pulse survey?

‍Scale personalized coaching and development.

‍We could all benefit from having a coach in our corner. Whether you’re an HR leader, manager, or individual contributor, the Agent helps personalize growth:

• Based on my last performance review, where do I need to focus my growth this quarter?
• What’s a good way to open a career conversation in our next one-on-one?
• Can you suggest learning paths or stretch assignments for someone looking to grow into a senior role?
• Suggest career development questions I can use in tomorrow’s 1:1 with [employee name].
• What skills should [employee name] focus on to grow into a leadership role?
• Based on my last review, how can I improve my communication skills?
• Help me prepare for a growth check-in with [employee name] next week.

‍Why We’re Including the AI Agent for Everyone

We built the AI Agent to help people do their best work. When it comes to performance and development, we believe AI should serve your people, not just your systems.

You’re sitting on a goldmine of data within Lattice:  The AI Agent connects the dots across your people data so you can focus less on chasing context and more on driving impact.
Your people’s success is our success: That’s why we’ve made the decision to extend the Agent’s capabilities to all customers at no additional cost.

How to Activate the Agent

The AI Agent is ready for you to use today. If you haven’t already, visit our Help Center for more details on the Agent or watch this webinar, in which our Activation team walks through setting up your agent step by step.